(954) 271-2900

Limo Service

Questions & Answers about limo service

FAQ

Welcome to A Class Limos. Our site was designed with you in mind...very informative and always customer friendly. We would like to be the only company you use for your limo and party bus needs. But more importantly, we want you to choose the right limo company. Don't make the same mistake some people usually make. Most people don't really want to hire the cheapest, yet many consumers shop for a limo service that way. The biggest mistake you could make when hiring a limousine service is basing solely on the "cheapest price". This may become a large risk for you, your guests and even your event.
We have compiled some questions you may be asking yourself:


When hiring a limousine company, should I automatically expect free alcohol with my transportation?
There is no limousine company in the state of Florida that has a Liquor license. So No, we will not give you free alcohol...But if you are 21 or over, you may bring your own.

What is your policy about alcohol in the limo or party bus?
Clients of legal drinking age (21 in the U.S.) are welcome to bring their own alcoholic beverages during the voyage. All of our stretch limos have a bars filled with water & ice FREE of charge.

Is smoking permitted in the limo or party bus?
Smoking is NOT allowed in all our limos or party buses, and a charge will be imposed at our discretion if we feel this policy was broken. No one likes a smelly stinky limo. Please don't smoke inside.


Is food allowed in the Limo or Party Bus?
Yes, but please keep it clean. Additional fees may be charged if we need to clean anything up. For instance, if we find your Cheeseburger in between our seats, you will pay extra.

What if we have gone over our reservation time but want to keep the party going?
No problem! You may continue your limo reservation provided that yours is the last reservation of the day or there are no other reservations that day for that vehicle. Just check with the driver and we will do everything possible to keep the party going!  Additional overtime rates will apply so please talk to the driver and they will call the office to confirm.

What should I look for in a driver besides safety?
Keep in mind that a driver can make or break the occasion! Make sure the driver knows the area where you want to go. At A Class Limos we only hire experienced chauffeurs who know all major areas. Ask for for the driver's phone number and make sure to call him or her ahead of time. Always expect the best from the driver. Make sure you are able to communicate with the driver.

How can I be sure that my family, friends or clients are with a safe driver?
Every driver by law in every county must have a special license, this license is called a Hack license. In order to obtain this license, a driver must apply in person, allow consumer affairs to do a criminal background check and go thru a training process required by the county. After all of these requirements are met, then the company that they apply with must have an Operational Permit called a For-Hire Limousine License, which is also a long and intense process to obtain. Some of the requirements are training procedures in place for the drivers, criminal background check for the owners, yearly inspection of all vehicles, Insurance requirements, random drug testing and to be up to date with all fees. This is critical to making sure that your time with any limousine company is safe. 

Should I Tip the Driver and how much?
Yes, if you feel your driver did a great job, like we know they will.

Standard Gratuity is 20-$25%. Keep in mind that it is acceptable to tip the driver extra if you wish. Very often clients end up tipping drivers 30% when they are very pleased. If you would like to arrange a tip to be added when booking your limo, please just let our booking dept know, and they can add it to your bill.

What is your Cancellation Policy?
A CLASS LIMOS requires that cancellations be received by certified mail 10 days prior to the scheduled pick-up time. If you fail to cancel 10 Days prior to your scheduled pick-up time you will be charged in full for the reservation.

What is your Change Policy?
A CLASS LIMOS requires that all change requests be received a minimum of 10 days prior to scheduled pick-up time and are subject to availability. If, a reservation change cannot be accommodated and results in a cancellation you will be charged for the reservation in full; if the cancellation is not received within the prescribed cancellation periods listed above.

When is my credit card charged?
A CLASS LIMOS will charge your credit card 30% at the time the vehicle is booked. Balance is due 2 days upon pick up.

Can I pay for the reservation in Cash instead of using the credit card that was provided when I made the reservation?
Yes you can pay cash for the balance, but we do need a credit card on file for the deposit and to cover any damage or  overtime should it happen.

Is it possible to place, change or cancel a reservation with my Chauffeur?
No. You can only contact us via email 24/7 at limosbookings@gmail.com or by calling our office at (954) 271-2900, also our Live chat button below is always here to help.

If I place a reservation for 8 hours, but after pick-up I realize I require less time, will I be charged for the full 8 hours?
Yes, so please plan your trip before reserving your limo or party bus.

How far in advance should I place my reservation?
Availability changes daily and we suggest as soon as you know the date of your event book it. Especially during special events & holidays like prom & homecoming, special sporting events, New Years, Valentines day... 

Here are the most basic questions you should ask when renting a limousine:
1. Do you own all the vehicle? yes we do
2. Can I see the vehicle? sure, call to set up a time and come visit
3. Do you have Insurance? yes, all required insurance 
4. What credit cards are accepted? Visa, Mastercard, Discover & American Express
5. Find out if the limousine service has a policy for cancellations? It is listed above
6. Ask about free Refreshments in the limos! Free Water & Ice
7. Do you have special needs when you rent a limo? Let us know

8.Can I bring my dog? (yes you can but please let us know in advance)

What exactly is a Limo Party Bus?
 A limo party bus is fun on wheels. With all sorts of entertainment features, the party never stops. It is the length of a regular limo but has the height and space of a bus. All of our Party Limo Buses have a dance floor and bar to keep the party going.

What Kind of Features are inside a Limo Party Bus?
 Each limo party bus has all sorts of modern navigational, safety, and entertainment features within. It's like a nightclub on wheels. Look at the
OUR FLEET page for details on each of our vehicles.


​Contact us today to book your next limousine or party bus and let us handle your needs and answer all your questions.